Privacy Policy
This Privacy Policy explains how ThunderTV IPTV may collect, use, protect, and manage information when visitors use our website, contact support, place an order, start a trial, or use related customer services.
Information We May Collect
ThunderTV IPTV may collect basic information needed to provide service, support, billing, trials, and account assistance. This may include your name, email address, billing details, order information, support messages, device or app details, and technical information related to website or service access.
How Information Is Used
Information may be used to process orders, provide IPTV access, respond to support requests, manage trials or subscriptions, improve website functionality, prevent abuse, troubleshoot service issues, and communicate important service or account updates.
Billing and Support Information
Billing, account, and support information may be handled through our billing and support systems. Customers should use the official ThunderTV support contact form for billing, setup, account, or service questions.
Cookies and Website Data
Our website may use cookies or similar technologies to improve website performance, remember preferences, support analytics, improve security, and provide a better user experience. For more details, please review our Cookies Policy.
Third-Party Services
ThunderTV IPTV may use third-party services for website hosting, analytics, billing, payment processing, support, security, or related business operations. These services may process information according to their own privacy and security practices.
Data Protection
ThunderTV IPTV takes reasonable steps to protect customer and website information. However, no website, online service, or internet transmission can be guaranteed to be completely secure.
Contact Support
For privacy, billing, setup, or account questions, please contact ThunderTV support through our support contact form.